Terms & Services

Waterman’s Consulting and Advertising’s Terms of Service (“Terms”) describe our commitments to you, and your rights and responsibilities when using our services. Please read them carefully and reach out to us if you have any questions. If you don’t agree to these Terms, please do not use our services.

If you are a user located in the European Economic Area, Switzerland, or the United Kingdom (“European User”), additional terms may apply to you as outlined below.


Terms of Service

These Terms govern your access to and use of the software, tools, consulting services, digital products, content, and other offerings provided by Waterman’s Consulting and Advertising (collectively, the “Services”). Certain services are intended for professional or commercial use, and by using them you acknowledge that you are acting on behalf of a business or professional entity, where applicable.

These Terms also govern visitors’ access to and use of any websites, platforms, or digital properties operated by or affiliated with Waterman’s Consulting and Advertising. Please note that third-party websites or platforms we may reference or integrate with may have their own separate terms of use.

Some services, programs, promotions, partnerships, or offerings provided by Waterman’s Consulting and Advertising may be subject to additional terms, agreements, or policies, which will be disclosed at the time of use.

Please read these Terms carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms and any additional policies, guidelines, or procedures we publish from time to time (collectively, the “Agreement”). You also agree that we may modify, update, or expand our Services, and that this Agreement will apply to any such changes.

When using our Services requires an account, you agree to provide complete and accurate information and to keep that information current so that we can communicate with you about your account. We may need to send you emails regarding important updates (such as changes to our Terms of Service or Privacy Policy), or to notify you of legal inquiries or complaints related to your use of our Services so you can make informed decisions in response.

We may limit or suspend your access to our Services until we are able to verify your account information, such as confirming your email address.

When you create an account or otherwise inquire about our Services, we consider this an inquiry into the products and services offered by Waterman’s Consulting and Advertising. This means we may contact you to share additional information about our offerings, including marketing communications. You may opt out of marketing communications at any time, whether delivered by email, phone call, or text message.

You are solely responsible and liable for your use of our Services and for all activity that occurs under your account. You are also fully responsible for maintaining the security of your account and any related devices, including safeguarding your login credentials and keeping your software and devices up to date.

We are not liable for any acts or omissions by you, including any damages of any kind incurred as a result of your actions or decisions while using our Services.

You must not share, sell, or misuse your account access credentials. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. If we believe your account has been compromised, we reserve the right to suspend or disable it to protect you and our Services.

For information about how we collect, use, and protect your personal data, please refer to our Privacy Policy.


Minimum Age Requirements

Our Services are not directed to children. You may not access or use our Services if you are under the age of 13 (or under 16 if you are located in the European Economic Area). By registering for an account or using our Services, you represent that you meet the applicable age requirements.

You may use our Services only if you are legally able to form a binding contract with us. If you are under 18 years of age (or the legal age of majority where you live), you may only use our Services with the involvement and consent of a parent or legal guardian who agrees to be bound by this Agreement.


Responsibility of Visitors and Users

We have not reviewed, and cannot review, all content made available through our Services by users or third parties, including but not limited to text, images, video, audio, software, code, digital products, or other materials (“Content”), or content available on third-party websites that link to or from our Services.

Accordingly, we do not assume responsibility for any Content or third-party websites. For example:

We do not control or endorse third-party websites.

A link to or from our Services does not imply endorsement of any third-party website or content.

We do not endorse any Content or guarantee that it is accurate, complete, lawful, or non-harmful.

Content may be offensive, inaccurate, misleading, or infringe upon the rights of others, including intellectual property, privacy, or publicity rights.

You are solely responsible for any Content you create, upload, publish, or make available through our Services, and for any harm resulting from that Content.

You are responsible for ensuring that your Content complies with applicable laws and this Agreement.

We are not responsible for any harm resulting from your access to, use of, purchase of, or downloading of Content, or from third-party websites.

You are responsible for taking appropriate precautions to protect your systems and devices from harmful components such as viruses, malware, or other destructive code.

Any Content offered for sale through our Services is the sole responsibility of the seller. Any disputes, damages, or claims arising from such transactions are between you and the seller.

We are not a party to, and assume no responsibility or liability for, communications, transactions, interactions, or disputes between you and any Content provider or third party.

Additional third-party terms and conditions may apply to Content you access, download, purchase, or use.

If you delete Content, we will make reasonable efforts to remove it from public view; however, you acknowledge that cached versions or references to the Content may remain available for a period of time.

Fees, Payment, and Renewal

a. Waterman’s Consulting and Advertising Fees

Fees for Paid Services.

Some of our Services are offered for a fee, including consulting engagements, marketing and advertising services, digital products, subscriptions, strategy retainers, campaigns, or other professional offerings (collectively, “Paid Services”). This section applies to all purchases of Paid Services.

By using a Paid Service, you agree to pay the fees specified at the time of purchase or as outlined in a separate written agreement. Depending on the Paid Service, fees may be one-time, recurring, usage-based, revenue-based, project-based, or tied to an advertising or campaign budget you approve.

For recurring fees (subscriptions or retainers), billing begins on the purchase date and continues on the automatically renewing interval you select (for example, monthly or annually) on a pre-paid basis until canceled. Revenue-based or performance-based fees, where applicable, are ongoing and calculated based on agreed metrics. Where invoicing applies, all invoices must be paid within the timeframe stated on the invoice.

Taxes.

Unless otherwise stated, fees do not include applicable federal, state, local, or international taxes, including sales, use, value-added, or similar taxes (“Taxes”). You are responsible for all applicable Taxes associated with your use of the Services. Where required by law, we may collect Taxes from you and remit them to the appropriate authority.

Payment.

You agree to provide current, complete, and accurate payment information. By providing payment details, you authorize us to store and process your payment information in accordance with our Privacy Policy. If a payment fails, is reversed, is disputed, or we reasonably suspect fraudulent activity, we may suspend or terminate access to Paid Services without notice. You authorize us to charge updated payment methods provided by your financial institution or payment processor if your original payment method fails.

Automatic Renewal.

By enrolling in a subscription or recurring service, you authorize automatic billing for each renewal period unless canceled in advance. Any discounts, promotional pricing, or trial offers will expire at the end of the applicable period, after which the full standard rate will apply.

Unless otherwise stated in writing, cancellations must be made at least thirty (30) days prior to the renewal date for annual services and at least twenty-four (24) hours prior to renewal for shorter billing cycles. Renewal dates are based on the original purchase date and cannot be changed. If you purchase multiple services, each may have its own renewal schedule.

You may manage, cancel, or inquire about subscriptions by contacting us directly.

Fees and Changes.

We reserve the right to modify pricing, introduce new fees, or change service structures prospectively, in compliance with applicable law. If you do not agree with updated pricing, your sole remedy is to cancel the applicable Paid Service before the changes take effect.

Refunds.

Refunds are provided only where required by law or where expressly stated in writing at the time of purchase. Otherwise, all payments are final and non-refundable.

Some Paid Services may be subject to a no-show or non-participation policy. If you fail to attend, participate in, or complete a scheduled session, project milestone, or engagement, you may still be charged in full and will not be entitled to a refund.

European Users

If you are a European User, you may have the right to withdraw from certain transactions within fourteen (14) days of purchase, provided that the service has not been fully performed and the purchase is not for digital content or customized services. By purchasing digital content or immediately delivered services, you expressly waive your right of withdrawal where permitted by law.

If withdrawal rights apply, reimbursements will be issued using the original payment method within the legally required timeframe, minus any prorated charges for services already rendered. Upon cancellation, you agree to cease use of any digital content or services provided.

Requests to exercise withdrawal rights must be submitted in writing to Waterman’s Consulting and Advertising using the contact details listed on our website.

b. Fees Collected by Third Parties or Clients

Third-Party Payments.

Some Services may involve payments made directly to third parties, clients, vendors, platforms, or website owners. Waterman’s Consulting and Advertising is not responsible for the pricing, delivery, quality, legality, or fulfillment of goods or services sold by third parties. Any such transactions are solely between you and the third party.

Automatic Renewal.

Any recurring payments you authorize to third parties are governed by that party’s terms. You are responsible for managing and canceling those subscriptions directly with the provider.

Refunds.

We are not responsible for refunds related to third-party transactions. Refund requests must be directed to the applicable third party.

Feedback

We welcome feedback, ideas, and suggestions. By submitting feedback to us, you grant Waterman’s Consulting and Advertising a perpetual, irrevocable, royalty-free right to use, modify, and incorporate your feedback into our Services without compensation or obligation to you.


General Representations and Warranties

Our Services are designed to empower businesses, creators, and professionals while maintaining ethical and lawful use. By using our Services, you represent and warrant that your use:

Will comply fully with this Agreement;

Will comply with all applicable local, state, federal, and international laws and regulations, including those related to privacy, data protection, advertising, consumer protection, and intellectual property;

Will not be used for unlawful, deceptive, or fraudulent purposes;

Will not infringe upon or misappropriate the intellectual property or proprietary rights of Waterman’s Consulting and Advertising or any third party;

Will not disrupt, overburden, or interfere with our systems or infrastructure;

Will not involve unauthorized disclosure of personal or confidential information;

Will not be used to distribute spam or unsolicited communications;

Will not introduce malware, spyware, or malicious code;

Will not involve reverse engineering or attempting to extract source code from non–open-source Services;

Will not involve renting, reselling, sublicensing, or exploiting the Services without our prior written consent.


Copyright Policy

As we ask others to respect our intellectual property rights, we respect the intellectual property rights of others. If you believe that any content made available through our Services infringes upon your copyright, please review our Copyright Policy and submit a written notice with the required information so we can respond appropriately.


Intellectual Property

This Agreement does not transfer any intellectual property owned by Waterman’s Consulting and Advertising or by third parties to you. All right, title, and interest in and to our intellectual property remains exclusively with Waterman’s Consulting and Advertising.

All trademarks, service marks, logos, branding elements, graphics, and content used in connection with our Services are owned by or licensed to Waterman’s Consulting and Advertising unless otherwise stated. Other trademarks or materials referenced through our Services may belong to third parties.

Your use of our Services does not grant you any license or right to reproduce, distribute, modify, or otherwise use our intellectual property or any third-party intellectual property without prior written permission.


Third-Party Services

While using our Services, you may choose to enable, integrate, purchase, or use services, software, tools, platforms, applications, or products provided by third parties (“Third-Party Services”).

You acknowledge and agree that:

Third-Party Services are not owned, controlled, or endorsed by Waterman’s Consulting and Advertising unless expressly stated.

Use of Third-Party Services is at your own risk, and we are not responsible or liable for any Third-Party Services or their performance.

Any Third-Party Services you use are governed by the terms, policies, and privacy practices of the applicable third party.

Some Third-Party Services may access your data or the data of your clients, customers, or website visitors. Data handled by Third-Party Services is subject to the third party’s privacy policies, which you are responsible for reviewing.

Third-Party Services may not function properly with our Services, and we may not be able to provide support for issues caused by Third-Party Services.

Support, billing, refunds, or disputes related to Third-Party Services must be directed to the third party unless we explicitly state otherwise.

In rare circumstances, we may suspend, disable, or remove access to Third-Party Services if necessary for security, legal, or operational reasons.

If we act as a reseller or facilitator for a third-party service, your use of that service remains subject to the third party’s terms, and we make no warranties regarding the third party’s services.


Changes to These Terms

We may update or modify these Terms from time to time to reflect changes to our Services, legal requirements, or business practices. When changes are made, we will update the “Last Updated” date and, where required or appropriate, provide notice through our website, Services, or other communications.

Unless stated otherwise, updated Terms take effect immediately upon posting. Continued use of our Services after notice of changes constitutes acceptance of the revised Terms. If you do not agree to the changes, you must discontinue use of our Services and cancel any active subscriptions.


Termination

We reserve the right to suspend or terminate your access to all or part of our Services at any time, with or without notice, if we reasonably believe you have violated this Agreement, applicable policies, or legal requirements.

We may also take actions including reclaiming usernames or identifiers due to inactivity, removing content that violates this Agreement or is harmful or objectionable, restricting resource usage that burdens our systems, or denying access to Services at our discretion.

You may stop using our Services at any time. If you use Paid Services, cancellation is subject to the Fees, Payment, and Renewal section. No refunds will be provided for fees already paid unless required by law.


Disclaimers

Our Services are provided “as is” and “as available.” To the fullest extent permitted by law, Waterman’s Consulting and Advertising disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that our Services will be uninterrupted, error-free, or secure. You acknowledge that you access and use the Services at your own discretion and risk.


Jurisdiction and Applicable Law

Unless otherwise required by applicable law, this Agreement is governed by the laws of the state in which Waterman’s Consulting and Advertising is registered and operates, without regard to conflict-of-law principles. Any disputes arising from this Agreement or your use of the Services will be resolved in the appropriate state or federal courts located within that jurisdiction.

Nothing in this Agreement limits any consumer rights you may have under mandatory laws in your country of residence.


Limitation of Liability

To the maximum extent permitted by law, Waterman’s Consulting and Advertising, its partners, contractors, suppliers, and licensors will not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of data, revenue, or business opportunities.

Our total liability for any claim arising out of or related to this Agreement or the Services will not exceed the greater of fifty dollars ($50) or the total fees paid by you to us during the twelve (12) months preceding the event giving rise to the claim.

We are not liable for delays or failures caused by events beyond our reasonable control.

European Users

If you are a consumer located in Europe, liability will be limited to the maximum extent permitted under applicable law. This limitation does not apply to liability that cannot be legally excluded, including liability for death or personal injury caused by negligence, willful misconduct, or obligations we have expressly agreed to.

Indemnification

You agree to indemnify, defend, and hold harmless Waterman’s Consulting and Advertising, its owners, contractors, licensors, affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, losses, liabilities, damages, demands, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

Your use of the Services;

Your violation of this Agreement or any applicable law or regulation;

Your violation of any agreement with a third-party service provider used in connection with the Services;

Any content you create, upload, publish, or distribute through the Services; and

Any commercial, advertising, consulting, or ecommerce activities conducted by you using the Services.


U.S. Economic Sanctions

You acknowledge that our ability to provide Services to you is subject to compliance with United States economic sanctions, export controls, and related laws.

By using the Services, you represent and warrant that you:

Are not located in, organized under, or ordinarily resident in any country or territory subject to comprehensive U.S. sanctions (including, as of the effective date of these Terms, Cuba, Iran, North Korea, Syria, and certain restricted regions);

Are not listed on, owned, or controlled by any individual or entity identified on U.S. government restricted or prohibited party lists, including the Office of Foreign Assets Control (OFAC) Specially Designated Nationals and Blocked Persons List; and

Will not permit access to or use of the Services in any manner that would cause Waterman’s Consulting and Advertising to violate U.S. sanctions or export control laws.

We reserve the right to restrict, suspend, or terminate access to the Services immediately and without notice if we determine, in our sole discretion, that continued access may violate or pose an unacceptable risk under applicable sanctions or export control laws.


Data Processing Agreement

If you require a data processing agreement (“DPA”) to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), and where Waterman’s Consulting and Advertising acts as a data processor on your behalf, you may request a DPA by contacting us using the information provided on our website.


Translation

These Terms were originally written in English (United States). We may provide translations of these Terms for convenience. In the event of any conflict or inconsistency between a translated version and the English version, the English version will control.


Miscellaneous

This Agreement, together with any additional terms, policies, or agreements applicable to specific Services, constitutes the entire agreement between you and Waterman’s Consulting and Advertising regarding the Services and supersedes all prior or contemporaneous agreements or understandings.

If any provision of this Agreement is held to be unlawful, invalid, or unenforceable, that provision will be severed and the remaining provisions will remain in full force and effect.

A failure or delay by either party to enforce any right or provision of this Agreement will not constitute a waiver of that right or provision, nor will any single or partial exercise of any right preclude further enforcement.

Waterman’s Consulting and Advertising may assign or transfer its rights and obligations under this Agreement without restriction. You may not assign or transfer your rights or obligations under this Agreement without our prior written consent

Privacy Policy

Analytics

This website collects personal information to power our site analytics, including:

Information about your browser, network, and device Web pages you visited prior to coming to this website Your IP address

This information may also include details about your use of this website, including:

Clicks Internal links Pages visited Scrolling Searches Timestamps

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

These necessary and required cookies are always used, which allow GoHighLevel, our hosting platform, to securely serve this website to you.

These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

Form Block Submissions

When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions.

Member Site Subscribers

When you subscribe and purchase a membership on this website, we collect personal information from you to enable your member sites access. We may collect information like your:

Billing and shipping address Details relating to your subscription Email address Name Phone number As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Invoices, Proposals, Estimates, and Contracts

We use branded invoices to collect payments. We share this information with GoHighLevel, our website hosting provider, so they can provide invoicing services to us.  We may collect information like your:

Email address

Invoice details (for example, line items)

Name

Payment history

GoHighLevel makes use of Stripe, a third-party payment processing provider which also receives your personal information and processes it in accordance with their privacy policies.

When you contact us or agree to a service, we collect information necessary to negotiate, draft, and execute the service agreement.  This information may include your:

Business details (for example, project scope)

Email address

Name

Phone number

This information is processed and stored securely through our use of the GoHighLevel platform.

Taxes

When you make a purchase from us on this website, we use Stripe, a third-party service provider, to power automated tax calculations. We may collect information like your:

Billing and shipping address

Details relating to your purchase (for example, Product Tax Codes for the items purchased)

Name

Stripe may also receive personal information and process it in accordance their privacy policies.

Website Visitors

This website is hosted by GoHighLevel. We collect personal information when you visit this website, including:

Information about your browser, network and device Web pages you visited prior to coming to this website Web pages you view while on this website Your IP address

GoHighLevel needs the data to run this website, and to protect and improve its platform and services. You can read more about how GoHighLevel uses your data (site usage information of end users) for its own purposes in their Privacy Policy.

Customer Accounts

If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service. This information may include your:

Billing address(es)

Details about your orders

Email address

Name

Phone number

We provide this information to GoHighLevel, our website hosting provider, so they can provide website services to us and help us manage our relationship with you.

Abandoned Carts Email

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

You enter your email address at checkout, or are logged into your customer account. You add a product which is in stock to your shopping cart. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email. The email will link back to this website, where you can pick up where you left off and complete your purchase.

Marketing Email

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We provide your contact information to GoHighLevel, our email marketing provider, so they can send these emails on our behalf and help us manage our relationship with you.

Order and Account Email

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

You’ve created a customer account Your customer account password has been reset or updated You’ve made a purchase Your order has shipped

It’s not possible to unsubscribe from these messages. We provide your contact information to GoHighLevel, our website hosting provider, so they can send these emails to you on our behalf and help us manage our relationship with you.

Fonts

This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including: Information about your browser, network, or device Information about this site and the page you’re viewing on it Your IP address

Scheduling

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

Name

Email address

Phone number

Details relating to your appointment (for example, who referred you)

Files you uploaded

We provide this information to GoHighLevel, our online scheduling service provider, so that they can provide online booking services to us.

Payments

When you make a purchase from us on this website, we use Stripe as our payment solution. We make use of the following third party service provider which will also receive your personal information and process it in accordance with their privacy policies:

Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

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